Last updated 13 November 2026
Every TV gets 7 days of Premium free, so you can try everything before paying.
If you buy Premium and it isn't right for you, ask for a refund within 14 days of buying and you'll get your money back, no questions asked. The licence key is switched off when the refund is made, and the TV goes back to the free version.
After 14 days we'll still look at any request where Halovu doesn't work as described.
Contact us at the support address on your Lemon Squeezy receipt with the email address you paid with and your licence key (or the date you bought). Refunds go back to the card or account you paid with, usually within 5 to 10 working days.