Privacy

Last updated 13 November 2026

Halovu is made by the Halovu team ("we"). This page says what Halovu sends anywhere, and why. The short version: your playlists, viewing and history stay on your TV. We don't sell data, show adverts or use trackers.

What stays on your TV

Your playlist logins and links, favourites, groups, watch history, settings and parental PIN are stored only on your TV. Pictures and sound go straight from your provider to your TV: they never pass through us.

What reaches our server, and why

• Your free trial. To give each TV one 7-day trial, Halovu sends a one-way hash of your device's Android ID (a scrambled number that can't be turned back into the ID). We keep it with the date the trial started, so reinstalling doesn't start another trial.
• Buying on your phone. When you scan the QR code to buy, a short code links your TV and your phone for up to 2 hours so your licence key can reach the TV. The code and key are deleted once the TV has the key, or when the code expires.
• Adding a playlist from your phone. What you type on your phone passes through our server to your TV. It's held in memory only (never written to disk), for at most 15 minutes, and deleted as soon as the TV collects it.
• Problem reports. If Halovu crashes, or you choose Send logs, it sends a technical log of what the app was doing. Playlist logins and passwords are blanked out first. Logs are deleted after 60 days.
• Updates. Halovu checks our server for new versions. Like any website, our server sees your IP address when it's asked for a file.

Payments and licence keys

Payments are taken by Stripe, who are the merchant of record: they handle your payment details, billing address, email and receipts under their privacy policy. We never see your card details.

When you buy, our server makes your licence key and keeps a record of it: the key, how many TVs it covers, which TVs it's on (by a name like "Fire TV Stick Lite"), and the Stripe payment it came from, so refunds and support requests can be matched to it. Not your name, email or card. When you enter a key, Halovu checks it with our server, and checks again every few days that it's still valid.

So nothing is lost if our server fails, the licence and trial records are copied each night to our private Google Drive (Google Workspace), and each copy is deleted after 30 days.

Trailers

If you choose to watch a trailer, Halovu opens it in the YouTube app, which is covered by YouTube's own privacy policy.

Your rights

You can ask to see or delete what we hold about your TV (the trial record, or any logs it has sent). Contact us at the support address on your Lemon Squeezy receipt. If you're in the UK or EU you can also complain to your data protection authority (in the UK, the ICO).